Terms of service
Terms of Service
Last Updated: January 2025
Agreement to Terms
By accessing or using vobvorot.myshopify.com (the "Website"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Website.
About VOBVOROT
Business Name: VOBVOROT
Type: Online retailer of vintage and custom Y2K-style clothing
Location: Ukraine
Email: hello@vobvorot.com
Products and Services
Product Descriptions
- We strive for accuracy in product descriptions, images, and pricing
- Vintage items are sold "as is" with detailed condition notes
- Custom designs may vary slightly from mockups due to handmade nature
- Colors may appear different depending on your screen settings
Pricing
- All prices are in the currency displayed on the Website
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Sale prices are valid only during the specified period
Product Availability
- Vintage items are one-of-a-kind and subject to prior sale
- We reserve the right to limit quantities
- Out-of-stock items will be clearly marked
Ordering and Payment
Order Process
- By placing an order, you make an offer to purchase
- We reserve the right to accept or decline any order
- Order confirmation does not guarantee acceptance
- Payment must be received before order processing
Accepted Payment Methods
- Credit/Debit Cards (Visa, Mastercard, etc.)
- PayPal
- Other methods as displayed at checkout
Payment Security
- All payments are processed through Shopify Payments (PCI DSS compliant)
- We never store complete credit card information
Shipping and Delivery
Detailed shipping information is available on our Shipping Info page.
Key Points:
- Shipping times are estimates, not guarantees
- International orders may be subject to customs fees (buyer's responsibility)
- We are not responsible for delays caused by customs, postal services, or force majeure
- Risk of loss passes to you upon delivery to the carrier
Returns and Refunds
Our full return policy is available on our Returns & Exchanges page.
Summary:
- 14-day return window for unworn, undamaged items
- Original packaging and tags must be intact
- Customer pays return shipping (unless item defective)
- Refunds processed within 5-7 business days
Intellectual Property
Our Rights
- All content, designs, logos, and images are owned by VOBVOROT or licensed
- Custom designs and artwork are protected by copyright
- You may not reproduce, distribute, or create derivative works without permission
User Content
- By submitting reviews, photos, or comments, you grant us a non-exclusive license to use them
- You represent that you own or have rights to any content you submit
- We reserve the right to remove any user content
User Accounts
Account Responsibility
- You are responsible for maintaining account confidentiality
- You must be 16+ years old to create an account
- One account per person
- Notify us immediately of any unauthorized use
Account Termination
- We may suspend or terminate accounts for violations of these Terms
- You may delete your account at any time
Prohibited Activities
You may not:
- Use the Website for any illegal purpose
- Attempt to gain unauthorized access to systems
- Upload viruses or malicious code
- Scrape or harvest data without permission
- Impersonate others or provide false information
- Harass, abuse, or harm others
- Resell items for commercial purposes without permission
Disclaimers
- Website provided "as is" without warranties
- We do not guarantee uninterrupted or error-free service
- Product images are for illustration; actual items may vary
- We are not responsible for third-party website content
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the product
- We are not liable for delays or failures beyond our control
Indemnification
You agree to indemnify VOBVOROT against claims arising from your use of the Website or violation of these Terms.
Dispute Resolution
Governing Law
These Terms are governed by the laws of Ukraine and applicable international e-commerce regulations.
Dispute Process
- Contact us at hello@vobvorot.com to resolve informally
- If unresolved, disputes will be settled through Ukrainian courts
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.
Contact Information
For questions about these Terms:
- Email: hello@vobvorot.com
- Support: support@vobvorot.com
- Legal: admin@vobvorot.com
- Website: link.me/vobvorot
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.